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GoToMeeting Webinar

We have noticed that some people are still having trouble with GoToMeeting, the program we now use for our MOM Members Meeting.  The main problem seems to be with speaking or hearing once inside the room, although a few have been unable to join the room at all. 

First, we would like to remind everyone that there are detailed instructions on how to join and use the GoToMeeting program on our MOM Members Meeting page.  If you are having trouble, you might want to review these instructions and make sure you are following them correctly.  There is a link to these instructions in the MOM Meeting reminder email we send out each month, so you can easily review them before the meeting. 

Second, it is important to understand that your audio settings must be correctly set up before you try to use GoToMeeting and join the meeting.  If your microphone and speakers/headphones are not working properly outside of GoToMeeting, they will not work within the program either.  A good way to test your audio settings is to see if they work on Paltalk, or go to one of Paltalk's audio help rooms to troubleshoot your problems.  If you can speak and hear in Paltalk, you should have no trouble in GoToMeeting. 

To further help everyone with GoToMeeting, we will be holding a special GoToMeeting training/webinar session this month.  We will go over the capabilities and features of the program, talk about common problems and solutions, and help those who are having trouble. 

The session will be held the Sunday before the MOM Meeting, May 16th, at 7:30 PM MST.  The session will be in the MOM Meeting room (URL: https://www1.gotomeeting.com/join/551807153).  We will send out a reminder email about it a few days beforehand. 

For those that are having trouble joining the GoToMeeting room at all, we will also open the MOM Members meeting room in Paltalk.  Join this room, and we will try to troubleshoot your problem with you. 

Hopefully this will clear up any problems and confusion, and help us to have smooth and wonderful MOM Meetings from now on!  

  

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